Thoughts, opinions, transcripts, etc.
I thought a lot about it. I even dreamt about it. Deep in my gut I knew the change would need to happen but I wasn't sure how or when. The thought would come and go and for the most part I ignored it. Then one fateful day about a month ago I was in… Continue reading Moving from SaaS to metered billing
The biggest problem we have at Scripted is churn. The second biggest problem, and it’s related, is burn. Sounds funny, churn and burn, but together they can make or break your business. We measure churn as the number of cancellations this month divided by the number of active subscribers at the end of last month.… Continue reading Here’s how I’ll fix our churn problem
Here are the only three things you need to do to succeed as a venture-backed company: Be in a hot marketHave “good” revenue growthAlways be within 12 months of breakeven That’s it. If you’re missing any one of these, you’re eventually in for a world of pain. I know this first-hand and I’ve validated it… Continue reading The simple truth about fundraising