Toofr LLC quarterly report: Q2 2018

I write this from the creek in my backyard where the mosquitos are celebrating this oddly cool summer morning in Walnut Creek by devouring my shins. I like to work down here anyway. It's a reminder that nothing is perfect and it'll also force me to type a bit faster. Q2 ended with a really… Continue reading Toofr LLC quarterly report: Q2 2018

Here’s how I’ll fix our churn problem

The biggest problem we have at Scripted is churn. The second biggest problem, and it’s related, is burn. Sounds funny, churn and burn, but together they can make or break your business. We measure churn as the number of cancellations this month divided by the number of active subscribers at the end of last month.… Continue reading Here’s how I’ll fix our churn problem